Sunsho Pharmaceutical Co., Ltd. (“our company”) shall comply with this policy regarding the operation of our official social media accounts (Facebook, LinkedIn, etc.) and the use of social media by our employees.
1. Our stance regarding the operation of official social media accounts
Basic stance
We will comply with various laws and act with good judgment in accordance with the “code of conduct.”
Understanding of media characteristics
We will always keep in mind that all information posted on the Internet can be accessed by the general public, and that the information cannot be completely deleted once it is posted. We will strive to listen to user comments, and act responsibly with the understanding that personal posts may reflect upon Sunsho Pharmaceutical.
Awareness of posts made on official accounts as employees
We will be fully aware of the impact of posting on official social media accounts as employees and will make posts in good faith without forgetting our stance of maintaining “dialogue” and “listening.”
Pursuit of accuracy
We will transmit accurate information based on fact, and clearly specify sources whenever possible.
2. Responding to posts and handling inquiries
- (1) Our company is not able to respond to all comments on our accounts.
- (2) Our company will not respond to inquiries made through DM (direct messages).
- (3) Our company does not manage the comments and DM received by our accounts, and therefore we will not respond to inquiries regarding comments and DM, etc. posted by users.
3. Items to be noted
- (1) Our company does not guarantee the accuracy, completeness, and utility of any information on our accounts.
- (2) Our company will not assume responsibility for comments posted by users.
- (3) Our company will not assume responsibility for any damages suffered by users from using or not using our accounts.
- (4) Our company will not assume responsibility for any damages suffered by users or third parties due to problems that arise between users or between users and third parties in connection with our accounts.
- (5) Our company will not be responsible for any damages suffered by users or third parties due to items related to our accounts other than (1) ~ (4) above.
- (6) The copyright of posted content belongs to the user who made the posts; however, once posted on our accounts, the user grants the company worldwide non-exclusive use (duplication, processing, translation, excerpt, publication, etc.) of all or a part of the user’s content without prior consent or compensation to the user, and agrees to not to exercise rights, etc., against the company.
- (7) When acquiring users’ personal information, the company shall handle this personal information appropriately based on the company’s “Personal Information Protection Policy.”
- (8) These guidelines are subject to change without notice.
